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1-50: LiveHealth Online can help ISG PPO and HMO clients

Oct 20, 2015

Members can see a doctor 24/7, 365 days a year from their home or office.

In 10 minutes or less Anthem members can talk face-to-face with a doctor using LiveHealth Online on their computer or mobile device. No appointments, no driving, no long waits - it's easy to use and more convenient than a trip to urgent care. 
After signing up, they'll choose from a list of board certified physicians, and in a matter of minutes, they'll be connected to that doctor who can evaluate their symptoms, assess their condition and send a prescription to the pharmacy they selected if needed. Doctors can provide care for common health conditions like:
Is LiveHealth Online a covered benefit?
For members of participating health plans, online visits using LiveHealth Online are a covered benefit. Doctors using LiveHealth Online typically charge $49 or less per visit depending on your client's health plan. For a complete list of states where LiveHealth Online is available click here
Can non-members use LHO?
Yes. Your clients, family and friends who aren't members can sign up to use it, too, by paying the full price of the visit. Doctors using LiveHealth Online typically charge $49 or less per visit depending on the health plan. 
How does LiveHealth Online work?
Members can use LiveHealth Online from home, work or anywhere. They just need a computer with a webcam or mobile device. The first time they use it, members go to or download the Android or iPhone app to sign up and set up their profile. Any time after enrolling, members can select a provider from the group of available doctors online when they need to have a LiveHealth Online visit. 
Next, they submit their symptoms and soon begin a live video conversation with their selected physician. LiveHealth Online maintains an electronic record of every visit. Members are able to forward this information to their primary care doctor as needed. 
When is LiveHealth Online available?
Doctors are available 24 hours a day, 365 days a year. 
How can I promote LiveHealth Online to my clients?
Anthem has created this Quick ​Start guide to help your clients promote LiveHealth Online to their associate.   Included are links to short videos, FAQs and more.
Anthem is excited about this opportunity to share LiveHealth Online with you. 
For questions, please ​contact a member of your b&p Sales Team - 888.722.3373.
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