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1+: New Doc Find Search Features

Mar 02, 2015

New updates make Anthem's Find a Doctor tool easier than ever for their members to use. Here's an overview of new enhancements that are now live.

Find a Doctor Enhancements

Quicker doctor searches for Anthem members
Now Anthem members have the option to search for doctors in the network using their member ID number on the public site (before they log in).* This helps make sure they are searching for in-network doctors without having to register or log in. 

This new option is in addition to members being able to use their alpha prefix (first three letters of a member ID number), select their network name from a list, or log into the secure website to use the tool.  

*This option is not available to Medicaid members and group employees actively administered by more than one employer group.

New search filter options
Popular filter options like ‘Accepting New Patients’ and ‘Ability to serve as a Primary Care Physician’ are listed directly on the search page (the page where you enter your search criteria). Members no longer have to choose these filters after they get their results. 

Anthem also consolidated the list of languages spoken to include only those languages that Anthem providers report speaking. 

Recognition and awards
The cost and quality filters are now included in a new Recognition/Awards section on the search and results page. New descriptions about the programs have also been added. This makes the distinctions easier to find and understand.

New discount added to SpecialOffers
Members can now take $20 off a purchase of $80 or more, online or in-store with Performance Bicycle. All they have to do is log in and select discounts.

For questions about anything mentioned above, please ​contact a member of your b&p Sales Team - 888.722.3373.

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