1+: New Single-Enterprise Billing & Receivable Management Solution

Billing and Receivable Management Solution (BRMS) is a single-enterprise billing system that now enables UnitedHealthcare to provide an improved and simplified customer billing experience currently for new business groups up to 300 lives.
 
Following a successful pilot, BRMS Release 1 rolled out to all new small business customers effective March 1. Further releases will occur through the third quarter 2017, replacing the current billing system. Note: Groups in service fees are out of scope. 

BRMS Features
The BRMS allows customers access to their billing information through UnitedHealthcare’s employer website, Employer eServices^®. There, BRMS customers can view/download their invoices, pay bills online, perform eligibility transactions and request ID cards. Migrating customers will also have a revamped, consolidated invoice that includes retroactive adjustments. In addition, the account summary and the remittance sections are clearer. View sample ​invoice. 
 
With these features, the system will:

• Deliver best-in-class billing and receivable management with a focus on the customer.
• Build core billing capabilities for all customer types and business segments.

 
Lockbox Changes
The BRMS implementation also includes new lockbox addresses:
 
Lockbox/Binder Check Payment                        
UHS Premium Billing                                                    
PO Box 959782                                                            
St Louis, MO 63195-9782                                              
                                                                                   
Overnight Address
UHS Premium Billing #959782
SL-MO-C1WS
1005 Convention Plaza
St. Louis, MO 63101

For questions, please ​contact a member of your b&p Sales Team - 888.722.3373.