News & Updates
Billing and Receivable Management Solution (BRMS) is a single-enterprise billing system that now enables UnitedHealthcare to provide an improved and simplified customer billing experience currently for new business groups up to 300 lives.
Following a successful pilot, BRMS Release 1 rolled out to all new small business customers effective March 1. Further releases will occur through the third quarter 2017, replacing the current billing system. Note: Groups in service fees are out of scope.
The BRMS allows customers access to their billing information through UnitedHealthcare’s employer website, Employer eServices®. There, BRMS customers can view/download their invoices, pay bills online, perform eligibility transactions and request ID cards. Migrating customers will also have a revamped, consolidated invoice that includes retroactive adjustments. In addition, the account summary and the remittance sections are clearer. View sample invoice.
With these features, the system will:
The BRMS implementation also includes new lockbox addresses:
Lockbox/Binder Check Payment
UHS Premium Billing
PO Box 959782
St Louis, MO 63195-9782
UHS Premium Billing #959782
1005 Convention Plaza
St. Louis, MO 63101
For questions, please contact a member of your b&p Sales Team - 888.722.3373.