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Anthem Making it Easier to Find a Doctor
Aug 14, 2014
Searching for a doctor using Anthem's online Find a Doctor tool is one of the most popular reasons members use anthem.com/ca.
This fall, Anthem is making enhancements to Find a Doctor so consumers and members can more easily get the information they need. Here's how:
A new, simplified design helps members find their plan, or helps consumers find a plan they’re considering buying. This lets users more easily search for doctors in that plan's network.
A single "located near" field supports ZIP code, city/state, address and county searches.
Search by member ID without having to log in. When members enter their ID, the tool automatically finds their plan and shows which doctors and hospitals are in their network. This feature will also be made available on Anthem's mobile app.
Doctor profiles will show a more organized display of insurance plans they accept. This will make it easier for members to tell if a doctor or hospital is in their plan.
These updates are coming this fall. Meanwhile, members can log in now to
anthem.com/ca and use this tool, or download Anthem's mobile app to use it on the go.
For questions, please contact a member of your b&p Sales Team - 888.722.3373.