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Anthem Members Get Email re Cyber Attack

Feb 18, 2015

To our valued business partner:

We want to keep you informed about our actions in response to the cyber attack. We will begin sending emails to members tomorrow morning, February 18, with information about identity protection and credit monitoring services. We are required to send this email, due to state laws around breach notifications. The email will direct members to visit ​AnthemFacts.com to sign up for credit protection services. It will contain the exact information as the letters they will receive via the U.S. Postal Service in the coming weeks. All members who have provided an email address to us will receive the notification. Here is an advance copy ​of the email our members will receive.

You may opt to send the message below to your clients:

Dear Clients:

Anthem wants to keep you informed about its actions in response to the cyber attack. If members have given Anthem their email address, they will get an email about identity protection and credit monitoring services. Anthem is required to send this email, due to state laws around breach notifications. The subject line of the email will be “Important Message From Anthem, Inc.” and it will direct members to visit AnthemFacts.com to sign up for credit protection services.  The email will not ask for personal information.  Anthem encourages all members to read the email and visit AnthemFacts.com to sign up for the services provided by Anthem.

We will continue to provide updates as we learn more about the attack, and we are here to answer your questions to the best of our ability.
Sincerely,

Ken Goulet
President, Commercial and Specialty Business

Mark Morgan
California Plan President
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