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Care Comparison Expands Statewide
May 22, 2009
Care Comparison Expands to Cover All of California
All Anthem Blue Cross group members in California now have access to Anthem Care Comparison
, their ground-breaking online tool that launched in 2008 to select geographic areas in the state. Care Comparison provides total estimated costs associated with all aspects of nearly 40 specific medical procedures performed at local area hospitals and medical facilities.
Anthem Care Comparison is the only tool to bundle together related services and tests around a specific procedure to determine the total price, giving Anthem Blue Cross members a complete picture of what an entire procedure typically costs. And as members will quickly see, one procedure can carry different price tags at different facilities. Those differences can increase or decrease members' out-of-pocket costs.
Quality information is also included so members can access information regarding the number of patients treated, complication rates, average length of stay and mortality rates.
All of the information provided is easy to find and easy to understand.
Members can become engaged health care consumers when they use Anthem Care Comparison as well as the Zagat Health Survey
, which allows members to view or submit feedback on their experiences with physicians on the following four categories:
- Trust: Confidence in physician's approach, integrity and recommendations
- Communication: Physician's bedside manner, responsiveness and rapport with patients
- Availability: Convenient appointments, physician's punctuality and face-to-face time
- Environment: Office condition, staff quality, atmosphere and amenities
Anthem Care Comparison and Zagat Health Survey are two of the many on-line tools available when your clients' employees visit anthem.com/ca
and log in to Member Services.
In a few days, your Local Group clients will be receiving an eBulletin
about Anthem Care Comparison.