News & Updates
In case you missed the news, as of March 24, 2016, Health Net, Inc. and Centene Corporation now are combined as one company. Details are in Centene's news release.
Health Net is excited for what their combination means for you and the members you help them serve. Their merger creates a leading diversified health care services enterprise with more than 10 million members in 23 states.
With the creation of Health Net's new, stronger company, you may wonder if there are any changes to the way you do business with them.
There are no name-change plans for Health Net or its subsidiaries or the products you sell on their behalf. And you may continue contacting Health Net as you always have. For your clients, benefits and premium administration do not change for 2016.
Also, until you hear from Health Net in the future, please continue following the policies and procedures outlined in your Health Net Agent/Broker Agreement
The creation of a new company will bring new ways of doing business. Health Net fully expects there will be a positive evolution as Health Net and Centene work as one to develop new and better ways of providing service and benefits to you and their members.
They've included a brief FAQ with this communication for the information they now have. Please know the list will grow over time, and they promise to keep you apprised as they have new developments to share.
You can be sure that what's not going to change is Health Net's passion and commitment - honed over their 30-plus year history - of providing quality, affordable health insurance coverage and service.
Frequently Asked Questions
Q1: I've heard about your merger with Centene, but I haven't received anything in the mail. How are my benefits changing?
A1: All functions concerning servicing and coordinating your care remain the same as before. If there are changes in the future, Health Net will let you know by letter.
Q2: How will this affect my clients' policies?
Q2: Will clients be able to use the same doctor?
Q2: Will clients be able to use the same hospital?
Q2: Will clients' prescriptions still be covered?
Q2: Will premiums change for my clients to include copay/deductible change?
Q2: Will clients receive a new ID card?
A2: There are no changes to your clients' policy as a result of the merger. That means your clients' benefits remain the same as before, and you do not need to make any changes or change providers. If there are changes in the future, Health Net will let you know by letter.
Q3: Are my commissions changing?
A3: There are no changes. If changes do occur, they will be communicated to you.
Q4: Who do I contact with questions?
A4: You may continue contacting Health Net as you always have. If there are changes in the future, Health Net will let you know by letter.
Q5: How does this transaction benefit customers?
A5: Health Net believes the combination will strengthen Health Net's products that serve commercial, Medicare, Medicaid, TRICARE and Veterans Affairs members and beneficiaries; extend their focus on providing value-based benefits; maintain their commitment to the health care providers they currently work with, and enhance competition.
For questions, please contact a member of your b&p Sales Team - 888.722.3373.