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New Customer Support Process for HRAs and FSAs

Dec 01, 2009

Aetna is changing the process in which you currently contact them with regards to the Aetna® HealthFund HRA and/or the Aetna® FSA. Effective Tuesday, November 17, 2009, the email address [email protected] will be disabled.
Alternatively, you may contact Aetna as follows:
  1. Online:
    • Go to
    • Click "contact us", located at the bottom of the website
    • Complete the information to submit an inquiry
  2. Fax:
    • 847.332.0335
  3. Mail:
    • Aetna
    • 10275 W. Higgins Road, Suite 500
      Rosemont, IL 60018
Thank you for your attention to this change. If you have any questions, please contact your Beere & Purves Group Representative.
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