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New ID Cards for CaliforniaChoice Aetna Members

Jul 21, 2015

Effective July 1, 2015, all CaliforniaChoice members currently enrolled in Aetna will be mailed a new member ID card with a new Medical identification (ID) number, as they come up for renewal. Current member ID cards will no longer be active or accepted by their Primary Care Physicians and should be discarded.

A similar notification will be sent to CaliforniaChoice employer groups within the next couple of weeks and noted in future renewal communications.

If any members do not receive their new Aetna member ID card by their renewal date, please have them contact CaliforniaChoice Customer Service at 800-558-8003.

For questions, please ​contact a member of your b&p Sales Team - 888.722.3373.

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