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New Policy Regarding the Release of Member ID Numbers
Oct 27, 2011
Health Net recently changed their policy regarding the release of Member ID Numbers for newly installed groups and for new hires on existing groups to comply with HIPAA regulations.
Per Health Net, they will not release Member ID Numbers to the broker or General Agent without a written request (email will suffice) directly from the Employer. Once you provide b&p with an email from the employer, Health Net will release the member names and their respective Health Net Reference ID numbers to us. We will then forward this information to you in a secure, encrypted email so the information may be used by the members until they receive their Health Net identification cards. .
There are no exceptions to this policy
. If you have questions, please do not hesitate to contact your b&p Group Sales Rep to discuss - 888.722.3373.