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Selling Point #1: The Industry Leader

Apr 28, 2010

Why Delta Dental? Selling Point #1: The industry leader

This article is the first in a new series highlighting selling points you can use when talking to clients about Delta Dental.

Why choose Delta Dental? Over the years, Delta Dental has established itself as the industry leader with the expertise, national presence and claims experience and accuracy to meet the needs and expectations of Delta Dental clients.

The Delta Dental system is the nation’s oldest and largest dental benefits organization — the first member company was formed 55 years ago. Collectively, Delta Dental member companies:

Our innovative plan designs and unique cost savings features help us ensure quality care at a reasonable cost.


National presence
Our enterprise companies are affiliated with the Delta Dental Plans Association (DDPA), and we follow exacting national standards that govern claims processing, network management and recruiting, and service criteria.

While we offer national networks and cover employers with enrollees in all 50 states, what sets Delta Dental member companies apart is our attentive local service. Delta Dental always considers the needs of our customers in developing plan designs and new service features. For example, we work with our network dentists to ensure they understand our processing policies so that our plans are easy for enrollees to use.

Claims experience and accuracy
One of our many strengths is the volume of claims we are able to process. In 2008, Delta Dental member companies processed more than 81 million claims with a financial accuracy rate of 99.5 percent. This equates to approximately 1.5 million claims per week.

Processing such a high volume of claims provides us with a wealth of dental health information that we leverage to improve our service. We analyze utilization and treatment statistics, the latest clinical evidence and independent studies recommended by our dental experts to tailor plan designs and product features that provide true value for our clients.

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