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Specialty Medication Fulfillment is Transitioning

Feb 18, 2009

Specialty medications currently dispensed through Aetna Rx Home Delivery® will be dispensed through Aetna Specialty Pharmacy® as of January 1, 2009. This change is taking place to serve members better. This change was initiated as part of a clinical drug evaluation to appropriately distribute these products and serve members better.


Aetna Specialty Pharmacy offers members an individual care plan and the support of a health care team.

This team includes:

Aetna Specialty Pharmacy can dispense only the amount that the member's benefits plan allows. Some members who do not require transplant medications may be used to receiving a 90-day supply, which is standard at Aetna Rx Home Delivery. For these members, the amount of medication they receive may change.

A smaller supply lets Aetna Specialty Pharmacy:

Aetna Specialty Pharmacy offers an Active Refill service

Through this service, members are proactively contacted seven days before their next refill to check their compliance and schedule their delivery.

During each refill call, members are asked to confirm:

Aetna Specialty Pharmacy offers many more benefits, including:

For more information, please contact your B&P representative.
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