Staying on top of member health care communication
Jan 07, 2009
As you know, Anthem is always in touch with their customers, reaching out to them about important topics ranging from preventive care to updates on prescriptions. Recent mailings have included the following topics:
Reminders about adult immunizations for members between the ages of 58 and 63, encouraging them to get a yearly flu shot and to talk with their doctor about the need for a pneumonia vaccine
Outreach to diabetes members to help improve their overall health care
Cost of Care mailing to members who have had emergency care services in NonPar hospitals and may be balanced billed
Mailing to members with hemophilia discussing how to access their medications after hours or during emergency situations
If you have any further questions, please contact your B&P representative.