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UHC Vision & Dental Receive Highest Customer Satisfaction

Dec 12, 2014

On November 20, UnitedHealthcare ranked “Highest in Customer Satisfaction with Vision and Dental Plans” according to the J.D. Power 2014 Vision and Dental Plan Satisfaction ReportsSM

The report, which is based on responses from more than 5,600 vision and dental plan participants nationwide, measures member satisfaction on five factors in order of importance: coverage, cost, communications, customer service and reimbursement.

Plan Rankings
UnitedHealthcare’s cumulative score of 732 for vision was the highest of the plans analyzed, marking the second consecutive year UnitedHealthcare received the top score.

UnitedHealthcare’s cumulative score of 753 for dental was the highest in the dental plan group.

For more information, review the UnitedHealthcare news release

UnitedHealthcare received the highest numerical score in the proprietary J.D. Power 2014 Vision and Dental Plan Satisfaction ReportsSM. Reports based on responses from 3,063 and 2,640 consumers, respectively, and measures opinions of consumers among 4 vision and 7 dental plans. Proprietary study results are based on experiences and perceptions of consumers surveyed October – November 2014. Your experiences may vary. Visit

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