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Update from Steve Sell: Health Net's Progress Continues

Dec 26, 2012

As the holidays and the end of the year approach, I want to say a sincere “thank you” for your continued support.

We’re always looking for ways to improve your ability to sell – as well as our members’ overall experience. We’ve made a lot of recent progress in this regard – and we’re planning even more in the near future.

For instance, in September, we enhanced the “shopping experience” for members by launching a new portal and Provider Search functions at www.healthnet.com, just in time to help make the Open Enrollment process easier. More website enhancements are coming in 2013.

We also took the first steps last month to enhance our Decision Power wellness, health improvement and health coaching. We’re not done with Decision Power, though, and you will see even more improvements beginning January 1. Also coming in 2013 will be our enhanced capabilities around the ASO line of business, which we expect will be welcome news to employers seeking greater flexibility with their benefit programs.

 

Tailored Networks: Still Setting the Pace

Since 2008, our tailored networks have set the pace for the rest of our industry, and we now have effective and economical tailored networks throughout our Western Region.

When tailored networks debuted, they were popular primarily with small- and mid-sized employers. But we’re now seeing growing interest by large employers, too, and we remain optimistic about their future growth. 

 

What to Expect in 2013

The coming year will be one of continued, strategic preparation for the 2014 implementation of the Affordable Care Act. We expect these preparations will allow both you and Health Net to maintain business growth and take advantage of future opportunities. In short, our commitment to helping you be successful will not waver.

 

Let Me Know if Health Net Can Help

I’m always open to knowing if Health Net can be doing things better. If you have any ideas, I’d love to hear from you.

 

Sincerely,

Steve Sell

 

Steven J. Sell
President, Western Region Health Plan

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