Aetna is updating how they deliver renewals to brokers. Beginning with renewed cases with March 1, 2022, effective dates, Aetna will no longer mail brokers a physical copy of the renewal documentation. Aetna will still mail the physical copies to plan sponsors. Brokers can find the renewal documentation at their convenience on Springboard® or Producer World, and Aetna account managers are available to assist.
For questions, please contact a member of your B&P Sales Team - 888.722.3373.