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Aetna: CVS HealthHUB Locations Are Changing the Way People Experience Health Care

CVS HealthHUB locations are making it easier for your clients' employees to proactively manage their health. By connecting members to more health services, one-on-one guidance and health resources, they can better focus on chronic conditions.


Chronic care costs are the leading drivers of health care costs and employee absenteeism for employers. Here’s why:

  • 90% of health care spending is on chronic disease care¹
  • 60% of adults in the U.S. have a chronic disease²
  • 9 out of 10 adults lack the knowledge to manage their care³
  • Chronic conditions cost U.S. employers $36.4 billion because of missed work⁴


To help decrease costs associated with the management of chronic conditions, CVS HealthHUB locations are bringing together a broad range of affordable health care services, a clinical care team, pharmacist consultations and self-care products. This helps make it easier and more convenient for people to proactively manage their health, on their schedules.


The result is increased engagement, better outcomes, less time away from work and lower, more predictable health care costs. All of these factors influence their long-term trajectory of health care spending.


The CVS HealthHUB experience will be amplified for Aetna members due to:

  • Aetna's data connectivity and advanced analytics
  • Earlier interventions
  • Amplification of care management programs and ongoing support


Leveraging technology and advanced analytics, Aetna is able to use a member’s claims data to identify gaps in care and execute targeted interventions. When a member has a gap in care identified by one of their care team members, whether that’s a care manager, pharmacist or other provider, CVS HealthHUB locations help to close that gap in care with connected, convenient and low-cost care. Additionally, members who are eligible for Aetna’s MinuteClinic benefit can receive all covered services at no cost to them (or at a low cost for members in qualified HDHPs).


This approach to community-based health care delivery helps make access to personalized, high-quality health care as convenient as stopping in to pick up a prescription.


To learn more, see the CVS HealthHUB Aetna Differentiator Video.


For questions, please contact a member of your B&P Sales Team - 888.722.3373.



¹ Irving D. Chronic conditions in America: price and prevalence. RAND Corporation: RAND Review. July 12, 2017. Accessed October 23, 2020.

² Buttorff C, Ruder T, Bauman M. Multiple chronic conditions in the United States. RAND Corporation. 2017. Accessed October 23, 2020.

³ Centers for Disease Control and Prevention. What we know about...Health literacy. Centers for Disease Control and Prevention. July 2009. Accessed October 23, 2020.

⁴ National Center for Chronic Disease Prevention and Health Promotion. Workplace health promotion: How CDC supports a healthy, competitive workforce. Centers for Disease Control and Prevention website. Last reviewed March 10, 2020. Accessed October 23, 2020.