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Anthem: Care & Cost Finder Tool for Small Group ACA PPO Members

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All, All News, Anthem Blue Cross, featured

Anthem's Small Group members in ACA (Affordable Care Act) health plans now have a more personalized and intuitive digital experience when they log into Anthem's secure member website at anthem.com/ca. Coming in November, PPO members will also have Anthem's new Care & Cost Finder tool. This convenient tool lets them easily find the care they are looking for, and how much it costs, all in one place. 

Care & Cost Finder 

Knowing what they'll pay before going to the doctor helps members be smarter health care consumers. The Care & Cost Finder tool will give them what they need to make smart health care choices—in one intuitive online resource. They can use it to find doctors, hospitals and drugstores, and compare costs. They can even check their out-of-pocket costs based on their benefit plan. Best of all, the tool is accessible on the Anthem Anywhere mobile app. It’s easy to use, easy to find—and all in one place, anytime, anywhere. 

California members in HMO plans will get the Care & Cost Finder tool later in 2018. For now, they can use Anthem's Find a Doctor and Estimate Your Cost tools. 

Anthem’s reimagined secure member website 

You’ve seen the changes Anthem made to their public website at anthem.com/ca. More than just a redesign, Anthem reimagined the experience – made it simple and more intuitive. They did the same with their secure (behind log in) member portal. Anthem has introduced members to this new experience in a staged roll-out throughout the year. 

Now, Small Group ACA members can enjoy the reimagined experience, personalized just for them. After they log into the member website, they can: 

  • ​See a snapshot of their health, vision, dental and life benefits 
  • Review their claims to see what their plan pays and how much they owe 
  • See how much they’ve spent toward out-of-pocket costs 
  • Access their Health Spending Accounts (where applicable) 
  • Get easy access to their ID cards 

And they’ll do all of this faster and easier, thanks to improved technology, easier navigation and more intuitive search functions. Registered members will get a pop-up message and video guided tour the first time they log into their reimagined secure site.

For questions, please ​contact a member of your B&P Sales Team - 888.722.3373.

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