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Anthem & Heal: On-Demand Doctor House Calls

Jun 29, 2017

HEAL: On-demand doctor house calls in select California counties

Anthem now provides on-demand doctor house calls as a covered benefit for California members in Small Group full-network PPO plans (as of January 1, 2017) and in all Select PPO plans (as of April 15, 2017). HEAL is available in select counties: Los Angeles, Orange County, San Diego and the San Francisco Bay Area.

Members can make an appointment with a licensed doctor to come to their home or office in two hours or on their schedule. Hours of availability are from 8 a.m. to 8 p.m., seven days a week, including holidays.

Standard reimbursement rates for doctors in the plan apply. The member is responsible for all out-of-pocket copay or coinsurance amounts, as usual. The member pays $99 out-of-pocket per visit, if the plan deductible still needs to be met. If the deductible has been met, the member simply pays the usual copay amount.

To book a visit, members can go online to ​heal.com. They can download an app from the App Store or Google Play, Or they can call 1-844.644.4325 (HEAL) to request an appointment.

View the ​flyer for more information.

For questions, please ​conta​ct a member of your B&P Sales Team - 888.722.3373.

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