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Anthem Introducing Real-Time Maintenance for Members

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In Q3 2017 Anthem will introduce real-time maintenance for existing Employees to manage their account outside of and during open enrollment. The enhanced real-time technology will allow Anthem members to make the following changes to their accounts:

• Adds,
  
• Terminations, AND
• Update demographic information​
  

​Online Maintenance Enrollment

• ​Employees can manage their account outside their open enrollment using anthem.com
  
• Real-time maintenance processing using anthem.com outside open enrollment

Online Renewals

• Employees will be notified during open enrollment to register for their upcoming plan changes using anthem.com
• Real-time maintenance processing using anthem.com within open enrollment

For questions, please ​contact a member of your B&P Sales Team - 888.722.3373.

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