Providing their employers and members with peace of mind is important to Anthem. Anthem wants them to feel secure knowing their plan has them covered, and they are committed to providing members the support and resources they need to protect themselves and their families.
Anthem is extending coverage for COVID-19 care through December 31, 2020
If a member or anyone on their health plan needs to be treated for COVID-19, Anthem will cover the care with no copays or cost-sharing as long as they receive treatment from doctors, hospitals, and other health-care professionals in their plan's network.
Anthem is extending coverage for care from home
Telehealth doctor visits give members access to health care without leaving their home. Telehealth visits with health-care providers in their plan's network are covered at no cost to members until further notice. This includes visits that are not related to COVID-19.
The Virtual Care text feature on the Sydney Care mobile app allows members to chat with a doctor. Their first two text sessions are free through December 31, 2020. Additional text visits are $19 each.
The extended coverage applies to Anthem's Fully Insured groups and self-funded groups that opted to provide the extended benefits to their members. Anthem contacted self-funded groups individually to determine if they wanted to opt in.
Supporting whole health and peace of mind
Taking care of emotional health is important during this stressful time. Anthem members have access to a wide range of online resources to help them and their family members address emotional health and life challenges:
- Psych Hub offers resources to help with pandemic-related stress such as social isolation, coping with grief and loss, and other mental-health issues.
- AnthemEAP.com offers helpful resources, including online seminars, practical tips, and links to health organization websites. It is available to all members through June 30, 2020. To log in, use the company code EAP Can Help.
The health of Anthem members is a top priority. Anthem is making changes to support members so they can get the care they need. Visit Anthem's website for additional information on their COVID-19 coverage.
For questions, please contact a member of your B&P Sales Team - 888.722.3373.