News & Updates
Anthem's new mobile app, Sydney, is here. Sydney replaces the Anthem Anywhere app, giving members a smart, more human experience. It’s much more than just another mobile app. It’s a personal health ally powered by artificial intelligence (AI) that feels as if it’s a real person.
Sydney's interactive chat feature gives members answers right away. They find what they need with text-based, real-time, AI-driven responses to common questions - no need to call Member Services every time.
With Sydney, members can see their benefits and get access to medical, dental and vision claims all in one place. Sydney also gives members a quick view of their care team - with contact information and more (this feature is available at anthem.com/ca for desktop users, too).
Anthem is sending employers and members more information about Sydney over the next week. Check out materials to help you spread the word in the Sydney toolkit.
Here are a few more details about Sydney and other new digital capabilities for members Anthem recently launched:
For questions, please contact a member of your B&P Sales Team - 888.722.3373.