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ASKCCSB: Learn How To Add a New Employee

Covered California for Small Business (CCSB) sent the below ASKCCSB newsletter to Employer Groups on Wednesday, September 30, 2020 at 2:00 PM.


ASKCCSB answers some of the most frequently asked questions that their Call Center receives and this issue covers questions on How To Add a New Employee.


For questions, please contact a member of your B&P Sales Team - 888.722.3373.

Learn how to add coverage or a new employee and their dependent(s)

Covered California for Small Business (CCSB) is committed to providing employers with the tools and resources necessary to manage your employees' benefits. This is why we created ASKCCSB to answer questions that will make managing your employees' health plans a breeze.


How do I add coverage for a new employee and their dependent(s)?

When your employee is eligible to enroll in your CCSB health plan, new employees should complete and submit an Employee Change Request Form with their plan selections. Employees have a 30-day period to enroll, beginning on the first day the employee becomes eligible for health benefits.


Change forms are available on the Applications and Forms page of our website. 


Methods to return a change form:   

  1. Online: MyCCSB Portal:
  2. Email:
  3. Fax: 949-809-3264
  4. U.S. Mail: Covered California Small Business/CCSB  P.O. Box 7010 Newport Beach, CA 92658


Can you show me the steps to add coverage for a new employee online?

Yes! We've created step-by-step video and PDF guides on how to add coverage for a new employee that you can access anytime online. Simply login to your MyCCSB account and click Technical Guides/Videos located in the webpage footer. A pop up will appear where you can select which guide you would like to view.


To instantly view the downloadable PDF on how to add coverage for a new employee and their dependent(s), click here.


What if I haven't yet signed up for a account?

Visit and click the "Employer Registration" button. Use your latest invoice to enter the four required fields to identify your account. After, you'll enter your preferred email and password. A confirmation email will be sent to your email, click the link to activate your account. 


What if I have further questions?

Our team is here to help, you can contact our Service Center at (855) 777-6782 or