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Care Cash Program Enhancements Aim to Improve Consumer Experience, Expand Eligibility in 2024

UnitedHealthcare is announcing exciting enhancements to their Care Cash® program that are designed to help improve the consumer experience and expand employer eligibility.



About Care Cash

Care Cash helps employees pay toward cost-sharing of certain eligible network health care expenses. A preloaded debit card can be used for visits to UnitedHealth Premium® primary care and specialist providers, network primary care, 24/7 Virtual Visits, urgent care, outpatient behavioral health and lab visits. Through Care Cash, employees may:

  • Save money
  • Stay healthier
  • Take ownership of their health


Care Cash aims to help reduce total cost of care and provides employees with a simpler experience. Watch and share this video from UHC's website with your clients.


Program enhancements

  • Updated UnitedHealth Premium Designation alignment: The Care Cash program has applied the UnitedHealth Premium program enhancement, which supports greater emphasis on quality. Additionally, Tier 1 status was given to a subset of Premium Care Physicians with cost-efficient ratings of A through D. Effective Nov. 1, 2023, the Care Cash program aligns with the updated UnitedHealth Premium program definition, including the designation of Tier 1 physicians.
  • Inclusion of laboratory services: Beginning in 2024, the Care Cash program will include minor diagnostic laboratory services in the provider-eligible expense definition. This enhancement will apply to any new Care Cash customer with a Jan. 1, 2024, case-effective date or later and will apply to existing Care Cash customers upon their 2024 renewal date.


State expansion

Effective Jan. 1, 2024, Care Cash availability will be expanded to the following small group states: Alabama, Colorado, Delaware, Georgia, Idaho, Illinois, Indiana, Iowa, Louisiana, Mississippi, New Hampshire, Oklahoma, Texas, Utah.


For questions or help with a UHC quote, please contact a member of your B&P Sales Team – 888.722.3373.