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CCSB: How to Access or Order Member ID Cards

Mar 19, 2021

With the New Year comes many questions on how to order Member ID Cards.

 

As a reminder, Member ID cards for new employer enrollments are mailed by the health insurance provider within 7 to 10 business days after the employer has made their first premium payment.

 

For a Qualifying Life Event (QLE), Member ID cards are mailed by the health insurance provider within 7 to 10 business days after enrollment completion. 

 

If a member has not yet received their ID card after this time frame, they can contact their health insurance provider directly.  

 

As a helpful resource, Covered CA for Small Business created this informational flyer on the steps to access and/or order a member ID card.

 

If you have any additional questions regarding Member ID cards, please contact that Carrier's Customer Service line which are available in the link above.

 

For questions, please contact a member of your B&P Sales Team - 888.722.3373.

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