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CCSB: New Portal Enhancements for Agents Coming Soon!

Covered CA for Small Business is making managing your account online even easier! Portal Enhancements will include:

  • Save time by checking your account's paid or delinquent status instantly online. With NEW real-time account balances, Agents will be able to view and manage their Employer Group's payment status directly in the portal
  • Your Employer Groups can view real-time account balances and confirm payment receipts all online through their Employer account; they can also enroll in autopay for added convenience
  • Simplify new Employee enrollment with CCSB's decision support tool, which helps new enrollments identify plan options that best fit their needs
  • Refreshed appearance for dashboard and pages to simplify use and navigation


A separate notice will be sent to all active Employer Groups to share information on the new features and related information.


Agents Can Continue to Use to:

  • Process Employee Adds, which will include NEW expanded functionality for all Employee(s) and/or Dependent(s) enrollments
  • Process Employee Terminations, Changes and Renewals 
  • Process new Employer Group enrollments online
  • Access your Agent dashboard, book of business, and invoices anytime
  • Experience quicker processing online*


These enhancements are expected to be released around September 1, 2021.


For questions or help with a CCSB group, please contact a member of your B&P Sales Team - 888.722.3373.


*compared to traditional methods, such as fax or paper submissions