Heal Visits No Longer Available to Health Net Members as of 9/1/21

Heal, a provider of home-visit care and telemedicine, will no longer be available to Health Net members. 

Effective Date: September 1, 2021

Heal has notified impacted commercial members of this change. In addition, they have communicated their transition of care guidance, which can be shared with employers and members.

Please direct anyone with questions to the following Heal connections:

• Email at partnersupport@heal.com
• Calling the dedicated Heal hotline at (844) 923-4325

Health Net Outreach

Notifications will be mailed in August to impacted members. Telemedicine partners, such as Babylon, are still available to qualifying members.

Questions

If you have questions or need assistance, please contact your Health Net Account Manager.