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Health Net: Direct Access to Employer Portals is Now Available

Brokers now have easy access to Employer portals! This update ensures that you can make changes on behalf of your employer groups quickly and easily. Once the Employer has registered, you will have direct account access and control – making employer account maintenance a breeze. 

 

New employer groups can now grant you access through the updated 2025 Application for Group Service Agreement (GSA). Once the employer registers online, Health Net will provide you with the ability to make changes on the employer group’s behalf. A new section has been added to the GSA to highlight this feature.

 

Employers have the choice to opt out of this process. (Please note the opt-out section at the bottom of the GSA). If they do not opt out, Health Net will grant you access to your Employer Group’s portal.

 

Important: Even if the employer authorizes your access, they will still need to register for the portal for Broker access to be granted.

 

What you can do in the portal 

Once access is granted, available actions include:

  • Membership
    • Enroll and delete members on the group’s behalf
    • Perform enrollment tasks
    • Run enrollment reports, request rosters and more
  • Billing
    • View full invoices
    • Research payment history
    • Find balance details and more

 

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