Health Net: Rite Aid Pharmacy Closures Could Affect Some of Your Clients

Multiple Rite Aid pharmacy locations are closing across various regions. This change may impact some of your clients who have recently had their prescriptions filled at these locations.

Key Information

• Health Net members who had their prescription(s) filled at a Rite Aid pharmacy within the past 90 days will receive a notification letter about the closure.
• Prescription records have been transferred to a nearby pharmacy, which may or may not be in-network for the member’s plan.
• Members are encouraged to call the number on their prescription bottle to hear a recorded message with the updated pharmacy location.
• Members may refill their prescriptions at that pharmacy or at any pharmacy within their plan’s network

Important notes

• Prescriptions may have been transferred to a non-network pharmacy.
  Example: Walgreens may not be included in some plan networks.
• The member notification letter includes:
  • Three in-network pharmacy options
  • Instructions to locate other in-network pharmacies
• Prescription records have been transferred to a nearby pharmacy, which may or may not be in-network for the member’s plan.

Prescription transfer options

Members can transfer their prescriptions in the following ways:

• Visit the new pharmacy with their prescription number or medication details.
• Ask their doctor to call the prescription into an in-network pharmacy.
• Request a new prescription from their doctor and take it to an in-network pharmacy.