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Health Net: Teladoc Option Available During COVID-19 National Emergency

Apr 14, 2020

Health Net wants to help their members get the care they need. During the current “shelter in place” order, members need other ways to talk to a doctor.


Many of Health Net's plans already include Teladoc¹ During the COVID-19 national emergency, Health Net will offer Teladoc to all of their commercial members, including those members who do not currently have this option.


Teladoc offers

  • Virtual doctor visit by phone, web or mobile app.
  • Access to U.S. board certified doctors.
  • Medical advice and help about COVID-19.
  • Short term prescription refills².
  • $0 cost share³.


Please see the attached Health Net member emails, which promote the use of Teladoc:


For the latest information related to COVID-19 and how you do business, bookmark Health Net's COVID-19 Alerts.


For questions, please contact a member of your B&P Sales Team - 888.722.3373.



1. Health Net contracts with Teladoc to provide telehealth services. Teladoc services are not intended to replace services from your physician, but are a supplemental service.

2. Teladoc does not guarantee that a prescription will be written. Teladoc does not prescribe United States Drug Enforcement Agency (DEA) controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. 

3. $0 cost share for Teladoc visit applies to all plans during the COVID-19 national emergency.


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