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Health Net: Update on Telehealth and COVID-19 Treatment Benefits

During the public health emergency, Health Net has helped their members by waiving member cost shares (deductibles, copays and coinsurance) for medical and behavioral health telehealth services. Health Net also waived treatment costs for COVID-19.


Now, COVID-19 rules and guidelines are easing. Doctors and patients have begun to return to in-person appointments. Many people have received vaccinations. Because of all this, Health Net will no longer waive member cost share for telehealth, or member cost share for services to treat COVID-19. This change becomes effective for services received on or after June 1, 2021. On that date, the cost-sharing terms of a member’s health plan will begin to apply.


Please note that Health Net will keep waving member cost share for COVID-19 testing, screening and vaccinations, per federal and state guidance.


Share the links below with your clients/employees for more information:


For questions, please contact a member of your B&P Sales Team - 888.722.3373.