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Kaiser Permanente: Answers to COVID-19 Self-test Questions

Aug 18, 2022

Kaiser Permanente sent the following information out to brokers regarding COVID-19 self-test questions.

 

As classrooms reopen for this fall, people continue to travel, and COVID-19 cases rise, it’s important that everyone continues safe practices. Get vaccinated and boosted. Get tested if you have symptoms. And bookmark kp.org/covidtests for the latest answers to questions about COVID-19 testing, including where to get a self-test.

 

When to use a COVID-19 test

Early in the COVID-19 pandemic, PCR tests were almost always used to detect the virus. Since the start of the COVID-19 pandemic, over-the-counter home antigen testing options have become available, making it easier and faster to get test results at home. Home antigen tests can be used in most situations, including when: 

  • Symptoms appear (if the first test is negative, retest 24 to 48 hours later) 
  • Exposed to someone who tested positive (if there are no symptoms, test 5 days after exposure) 
  • Planning to spend time with people who are at high risk for serious illness and attend an indoor gathering or other activity 

 

PCR tests are used when directed by a doctor or when required to show a negative PCR test to attend an event or activity. Kaiser Permanente offers many locations to get PCR tests. Getting tested at a Kaiser Permanente facility enables members to view their results on kp.org and receive guidance from their care team if they test positive. 

 

If the self-test result is positive, stay home and isolate. Kaiser Permanente members should share their positive test result with Kaiser Permanente via an e-visit. They can test again (self-test is recommended) on day 5 or later. As CDC guidance continues to evolve, visit kp.org/covidtests to learn more about when to test and end isolation. 

 

Self-test expiration dates extended

The Food and Drug Administration has extended the shelf life of iHealth and CareStart COVID-19 self-tests. Visit the brands’ websites for information about expiration dates and proper storage.

 

What to do if a member tests positive for COVID-19 

  • If a member gets a positive result from a COVID 19 self test, they can complete an e visit right away to report it to their care team. They’ll get instructions on available treatment options, when to quarantine, and when to contact their doctor. 
  • If a member gets a positive COVID-19 test result from Kaiser Permanente, they’ll get instructions on available treatment options, when to quarantine, and when to contact their doctor. 

 

Visit kp.org/covidvaccine for more information on how to get the COVID-19 vaccine and other safe practices. You can also call the KP COVID InfoLine at 1-855-550-0951 (available in English and Spanish) 24/7 for regular recorded updates. 

 

For questions, please contact your B&P Sales Rep – 888.722.3373.

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