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One-time Premium Credit for Aetna Medical and Dental Members


Aetna is offering a one-month premium reduction equal to the first month’s premium to new and renewing small groups that enroll in an Aetna PPO or DMO dental plan in December 2020 and January 2021.


The reduction would apply to your client’s bill within three months of the effective date and would be included as part of the final contract.


Standard contract termination provisions apply. All of the plan caveats as stated in the proposal must be met. Any producer compensation will be excluded from the premium reduction. Your client may wish to consult with their legal advisers about any changes that they may need to make in the administration of their plan as a result of this reduction consistent with their fiduciary obligations such as making adjustments to participant contributions. 



Aetna understands that 2020 has been a challenging year for California Small Group plan sponsors. As such, Aetna will apply a one-time premium credit* on eligible groups’ December bills for EPO, OAMC and PPO plans. 


Aetna is still working to finalize the amount of the credit, but the group does not need to take any action. Aetna will automatically apply this credit.


Aetna will continue to provide the support you need and answer any questions or concerns you may have.


For more information, call the Aetna Answer Team at 1-800-343-6101. Or you can email


For questions, please contact a member of your B&P Sales Team - 888.722.3373..



*Premium credit is based upon the premiums paid from April through June 2020 for members enrolled in California EPO/OAMC/PPO plans underwritten by Aetna Life Insurance Company and that are active with Aetna as of August 1, 2020.  Aetna will mail the premium credit check to eligible groups that are no longer covered with Aetna in December 2020. The premium credit will not impact any commissions that are paid on these cases.