Principal: Introducing a New EAP Provider—Effective January 1

As of Jan. 1, 2026, the employee assistance program (EAP) for your clients with short-term and long-term disability will be provided by ComPsych®. This transition offers valuable advantages for both employers and employees, providing enhanced benefits and assistance.

ComPsych provides 24/7 support for employees and their families through multiple channels to access licensed professionals via phone, mobile app, and other online tools.

All EAP services now include:

• Counseling services per person, per issue, per year—Individuals can connect with a licensed professional anytime, day or night, for multiple issues if needed.
• Coaching—Users have access to certified coaching services that address mental health, physical health, and overall well-being.
• Work life services*—Individuals can access comprehensive support services that include legal and financial guidance, identity theft resources, and practical assistance with daily needs. This includes help with housing searches and connecting people with care services for children, elderly family members, and pets, among other valuable resources.
• Computerized cognitive behavioral therapy (CCBT)—Users have access to digital, self-serving modules to guide sleep, relaxation, meditation, and more. This digital guidance process is interactive and offered in multiple languages.
• Enhanced online capabilities—The GuidanceNowSM app and GuidanceResources® website provide a digital experience with the opportunity to explore journey options, browse content (assessments, Q&As, podcasts, and articles), and find and schedule local counseling.

Impacted employers will receive communication about this change in mid-November. All groups currently receiving Magellan EAP services will automatically be transitioned to ComPsych on Jan. 1, 2026.

*  Not available in New York.