Sydney Care App Helps Members Assess COVID-19 Potential Risk

Anthem recently shared some exciting news about the Sydney Care mobile app and how it would help members understand their symptoms and connect with a doctor through a telehealth session. Here's an update on the app and how members can use it.

Members can now assess their symptoms and potential risk for COVID-19 using the free Sydney Care mobile app. It's fast, easy, and they don't have to leave home to do it.

The app is available for iOS and Android devices. Members can download it from the App Store® or Google Play™ and get started in just minutes.

They can assess their symptoms and, if needed, the app will connect them to a doctor through a Virtual Care text session or a LiveHealth Online video chat session right from their phone.

Members can get one Virtual Care text session for free. Additional Virtual Care text visits cost $19 each. Members can use LiveHealth Online at no cost until further notice. Most plans include telehealth as part of their benefits.* Anthem will also waive cost sharing for phone or video telehealth visits with doctors in members' plans.

Anthem will continue to keep you updated on COVID-19 coverage and health plan news as it emerges. Check out Anthem's COVID-19 web page for the latest news.

For questions, please contact a member of your B&P Sales Team - 888.722.3373.

*Self-insured plans can opt-out of no member cost share telehealth services, except where required under the Federal Mandate.