UHC Disaster Relief Resources for Members Affected by the CA Fires
UHC is here for you with disaster relief resources
Your health, safety and well-being are important to UnitedHealthcare. They’re here for what matters — in the everyday moments — and in harder times, like these. If you’ve been affected by a disaster, UHC is ready to help support your needs.
Find care and get your medications
If you need help seeing a health care provider right now, you have options. You can use the UnitedHealthcare mobile app or the UHC website to find a network provider or to schedule a Virtual Visit.*
Need early refills for your prescriptions? Just call customer care at the number on your member ID card and tell the representative that you’ve been affected by a disaster.
Access your health information anywhere you go
Use your mobile device to download the UnitedHealthcare app for members. You’ll get instant access to your health plan details. Use the app to:
- Access your member ID card
- Get prescription information
- Schedule a Virtual Visit with a healthcare provider*
- Arrange a callback from a UnitedHealthcare customer service advocate**
- Find network providers
- Access your account information
Use your mobile device to download the app:
Need someone to talk to?
A free emotional support hotline is available during this time of need at 866-447-3573, Monday through Friday, 8 a.m. to 8 p.m. Central Time.
Emotional support resources and information are also available online at www.liveandworkwell.com.
*Additional out-of-pocket costs may be required for telemedicine services depending on the plan and any applicable state requirements.
**Most UnitedHealthcare employer-sponsored plan participants have access to the callback feature.