UHC's response to the coronavirus (COVID-19) is focused on one thing: helping brokers and their clients get access to the information and services they need.
UHC is closely monitoring emerging federal and state actions, and they're bringing the full capabilities of their organization to answer brokers' questions, offer insights and develop strategies that will help everyone manage through these challenging times together.
Please review these important updates, watch for more information and let your UnitedHealthcare representative know if you have additional questions.
Special Enrollment Opportunity for fully insured Small Business, Key Accounts clients
To assist employees in accessing care, UHC is providing fully insured Small Business and Key Accounts clients with a Special COVID-19 Enrollment Opportunity to enroll employees who did not previously enroll in coverage.
The opportunity will be limited to employees who previously did not elect coverage for themselves (spouses, children) or waived coverage. The enrollment opportunity will extend from March 23 to April 3, 2020. UHC will provide a “Notice of Special COVID-19 Enrollment Opportunity” to inform employees of this opportunity to enroll in their group health plan.
Tools and resources to communicate with employees and keep them up to date
Many employees have begun receiving email updates from UHC with information about COVID-19 coverage details. In addition, a customizable letter to share with employees will be made available to brokers and their clients very soon. This letter will highlight coverage details and direct employees to their member website for more information. UHC encourages employees, if they haven't already, to register on their digital sites so UHC can share the latest information and updates with them as quickly as possible.
All Savers expanding access to care through HealthiestYou (this doesn't apply to B&P's UHC business)
To ensure customers and their employees have access to the care they need, All Savers® is offering its fully insured employers access to HealthiestYou™ until at least April 30, 2020. HealthiestYou is a health care service that offers convenient, confidential access to quality doctors 24/7, at no additional cost to the employer or its employees. Members of All Savers fully insured employers can access HealthiestYou by downloading the HealthiestYou (HY) app, visiting member.healthiestyou.com.
UHC encourages employees to use HealthiestYou to help answer any general questions or concerns they may have about COVID-19. Please know that a doctor cannot test or treat for COVID-19 virtually. Employers also can provide this helpful document to their employees to get started.
For questions, please contact a member of your B&P Sales Team - 888.722.3373.