UHC: Surest helps members take control of their health care journey

Ari’s Surest experience

As the president of the Tennessee Bluebird Society, Ari Grimsley helps protect bluebirds in the state by monitoring their natural habitats in order to preserve their overall well-being.

In much of the same way, Ari said she feels her health plan helps keep an eye out for her, removing cost and access barriers to care.

“My hobby gives me peace of mind because I know that I am doing what I can to further our natural environment,” she said. “Surest gives me the peace of mind and freedom to make my own choices.

After switching to the Surest health plan, Ari said she felt like “part of the group” — a community reinvigorated through a new approach to health care.

“Being a member of Surest, I feel valued,” she said. “(Surest) really has changed the way I feel about health insurance.”

The Surest difference

Surest is a health plan that offers upfront pricing and no deductibles. It’s designed to make health care simpler, and allow members to make more informed choices by comparing costs up front, seeing provider Care Ratings and checking coverage details – all of which can be done at your fingertips, through the Surest app.

“Surest is a health care company that puts the patient in the driver’s seat,” Ari said. “It allows me to make my own decisions with transparency and visibility prior to selecting a doctor.”

She said the Surest app is similar to online shopping, where you can search for care options, filter by cost or location, and make informed decisions.

How Surest helps control costs

Ari said before switching to Surest, she never quite understood when she would be charged for care and at what cost.

“I felt like everything was nickel and dimed,” she said.

With Surest, she said she can better control the costs around her carpal tunnel syndrome treatments, thanks to the $0 deductible and being able to see the upfront costs.

“I was astounded,” she said. “I was absolutely amazed.”

After trying Surest for a year, Ari said she’s never going back.

“I talk about Surest like they’re part of the family,” she said. “Surest gives me the freedom knowing that my health insurance is covered, and it’s going to be relatively inexpensive, so that my mind can be occupied with other important things such as my job, my friends and my family.”