Anthem members already enjoy a newly reimagined, consumer-friendly experience on their secure member website. Soon, that same intuitive, personalized experience is coming to your clients' secure employer website – Anthem's EmployerAccess tool is getting a makeover! Access to the new experience starts this month for most users and will continue throughout 2019.
With Anthem's EmployerAccess tool, your clients get a one-stop solution to manage all of their company's benefits, including adding, deleting or enrolling employees, viewing and paying bills, and more:
- Best-in-class, mobile responsive tool
- Dynamic dashboard personalized to the user
- Convenient online payment and enrollment options
Easy access, easy-to-use features
The new site has improved navigation – most transactions can be reached with a single click. And the new dashboard gives your clients quick and easy access to all of the same functions. Your clients can use the same username and password to log into EmployerAccess as before. And there should be no disruption to group data as the new site launches.
Features on the new site are designed to work on all mobile devices, so your clients can use them from their smartphones or tablets.
Training to come
Anthem has developed a series of short, on-demand webinars that focus on a specific function and give your clients step-by-step instructions and tips. Anthem will announce more on those later. They have also developed a handy Quick Reference Guide and this list of Frequently Asked Questions, highlighting key features and navigation tips for the new site.
Are your clients registered?
If they're not already using EmployerAccess, encourage them to register. It's fast and easy. They just need to have their Group/Case Number, Tax ID and ZIP code to get started.
When Anthem makes it easier for your clients to manage all their benefits, they can spend more time doing what they do best – running their business!
For questions, please contact a member of your B&P Sales Team – 888.722.3373.
