On January 30th, Anthem announced the accelerated launch of IngenioRx, their new pharmacy benefits manager (PBM) and that they would begin transitioning clients in the second quarter of 2019. Anthem expects to have all clients transitioned before the end of first quarter 2020. Their goal is to make this as easy as possible for your clients and their members. Most of the changes will be behind the scenes so there is very little that they should have to do. If there is something they need to do, Anthem will let them know.
Anthem has spent more than 15 months planning this transition and, based on the results of their rigorous testing, is confident in their ability to transition your clients and their members with as little disruption as possible. More importantly, they are excited about the additional value they will be able to deliver with this move through things like improved pricing and enhanced member tools.
How will I know when my clients are moving?
Due to contractual requirements, Anthem must notify all clients directly. As outlined in the schedule below, Anthem plans to notify all clients of their transition date on or before March 22.
- The first round of notifications to clients transitioning in the first wave has already occurred.
- A second round of client notifications will occur on March 18.
- A third and final round of client notifications will occur on March 22.
Check out Anthem's Client Guide for general information about the move to IngenioRx, along with answers to frequently asked questions. Anthem will share this guide with clients when they send them a client notification email about when they’re moving to IngenioRx.
For questions, please contact a member of your B&P Sales Team – 888.722.3373.