FAQs

Here are answers to some of the most common questions we receive. If you have feedback or would like to ask us another question, please contact [email protected].

Eligibility

• Is infertility covered on all medical plans? Or does my group need a rider?
• How are dental implants covered?

Implementation

• When does a carrier provide ID cards?
• Are Social Security Numbers required?
• Do carriers accept electronic signatures?
• Are waivers required? And do employees need to provide proof?
• When is ACH pulled?

Unique Groups

• Can a husband-and-wife group enroll in coverage?
• Can an owner only group enroll in coverage?
• What do I need to write a start-up group?
• What is a group has more than 51% of their employees out-of-state?
• What if a group is incorporated in Delaware?